Delivery Policy

We at the Bokaei Rug Gallery would like our customers to know that we can offer delivery services for rugs purchased from us in all sizes.

If you would like your rug delivered, please let us know so that we can apply the proper rate for the destination.

On Approval Policy/In Home Trial

Here at the Bokaei Rug Gallery, we understand that purchasing a rug can be a challenging and hard decision to make. In order to make the process easier for our customers, we offer an on approval option.

Process: If a customer sees a rug that he or she likes and is not sure if the size, color, or both will work, then he or she can take it home and try it for 24hrs. The process includes a customer giving us a Credit Card Account Number. Once this has been done, no charges shall be applied to the card until approval is given to us by the customer. If the color, size, or both do not work, then the customer can bring the rug back within 24 hrs. and no charges will be applied to their account. If the customer is still unsure if the rug will work, then he or she may keep it longer after approving it with management. Any rug kept for more than four days may have a rental fee applied. Please keep in touch with us so that we can better assist you.

Financing

At Bokaei Rug Gallery, we understand that rugs can sometimes be an expensive asset to purchase and paying all at once may be difficult or stressful. Because we know this, we now offer interest free financing. Depending on the price of the rug we allow customers the option to finance their purchase. Financing options allow customers to pay the full amount of their invoice over time with the minimum financing period of 3 months to the maximum of 2 years. If you wish to finance your purchase with us, please ask us about it when you visit our store soon.